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UIA/Globescan survey results
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Union of International Associations
August 5th, 2009
August 5th, 2009
For more information, please contact:
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© The survey questions and results reported herein are provided on a confidential basis to the Union of International Associations (UIA). UIA is free to use the findings in whatever manner it chooses, including releasing them to the public or media.
GlobeScan Incorporated subscribes to the standards of the World Association of Opinion and Marketing Research Professionals (ESOMAR). ESOMAR sets minimum disclosure standards for studies that are released to the public or the media. The purpose is to maintain the integrity of market research by avoiding misleading interpretations. If you are considering the dissemination of the findings, please consult with us regarding the form and content of publication. ESOMAR standards require us to correct any misinterpretation.
Project: 2209, GlobeScan®
INTRODUCTION
GlobeScan and the Union of International Associations (UIA) together undertook a piece of research designed to gauge the opinions of a large number of civil society organizations (CSOs) that are members of the UIA on a number of issues. Particularly, the aim of the study was to analyze the current status of civil society organizations, their level of influence relative to the recent past, their performance in a number of areas as well as some of the constraints and barriers they face in achieving their goals 1.
The following details and discusses the key findings from the research.
DETAILED FINDINGS
Global civil society is seen as increasing its impact on the world, with 62 percent of respondents saying that its impact has increased in the last 5 years. Regarding the effects of civil society, a slim majority (51%) of respondents were positive about its contribution to society, with 16 percent rating its overall contribution as ‘very good’ and 35 percent rating it as ‘good’.
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Looking at the implications of this trend, we are able to undertake an evaluation of civil society’s current performance, as perceived by organizations that compose civil society itself.
WEAK AREAS
Civil society organizations perceive room for improvement in partnering and working effectively with companies. Only five percent of respondents believe that civil society organizations are currently performing very well in this area. Another related area of weakness concerns the ability to form issue-specific multi- stakeholder alliances, as 30 percent rate civil society organizations as performing poorly on this.
Fundraising appears frequently throughout the research as a significant problem area. Only 19 percent of respondents claim that civil society is performing well in this area, and 12 percent rate it as ‘very poor’.
STRONG AREAS
Nevertheless, civil society organizations rate themselves as performing relatively well on areas related to governance and accountability, as well as on their overall contribution to society. A majority rate both transparency (51%) and representation of members (56%) positively and these organizations also perform relatively well on accountability to stakeholders and society. However the large proportion of respondents rating civil society organizations the middling mark of 3, or responding ‘don’t know,’ suggests that few are able to comment on organizations other than their own, or are unsure of overall performance.
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PRIORITIES AND BARRIERS FOR CIVIL SOCIETY ORGANIZATIONS
The top 3 internal issues facing civil society organizations:
- Fundraising/Finance (15%)
- Communications and Human Resources (both 8%)
- Issues relating to membership and Strategy/structure review (both 7%)
Again fundraising emerges as an important issue facing civil society organizations: it is the top single priority in terms of organizational/internal issues to address. Whilst there is great diversity of challenges facing these organizations – suggested by the large proportion of other mentions – fundraising and finances are clearly top of mind.
Communications, including campaigns, are another priority, as are retaining, training and acquiring quality staff and issues related to human resources.
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The top 3 barriers holding civil society back from making a bigger contribution to global society:
- Lack of Funding (17%)
- Political systems/Poor governance (11%)
- Selfishness/Apathy in society (10%)
Funding is again the key issue when considering barriers to civil society organizations making a bigger contribution to society as a whole. More interestingly however, is that political systems and politics generally are seen as a major barrier to organizations playing a bigger role. A similar number of respondents noted that the lack of support or concern for the organization’s issue of focus among the general public is holding them back.
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STANDARDS OF TRANSPARENCY AND ACCOUNTABILITY
The sentiment that civil society is generally performing well when it comes to operating with transparency and accountability is backed up when we compare its perceived performance to that of other organizations.
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Non-governmental organizations (NGOs) are clearly seen as performing best on standards of transparency and accountability, as rated by civil society organizations. Nevertheless there is still room for improvement as only 11% believe that NGO’s standards in this area are ‘very good.’ A solid majority (61%) perceive NGO standards as good or very good.
No other organization are seen in such positive terms. Almost half of all respondents give national governments in industrialized countries a negative rating (1 – ‘very poor’ - or 2) on standards of transparency and accountability.
National governments in developing countries are felt to be the least transparent and the least accountable with a majority of respondents giving them the lowest possible rating.
The standards of global companies are also viewed negatively by respondents: only 18 percent give global companies a positive rating. Multilateral organizations score little better with only 35 percent rating their standards positively and 14 percent giving the lowest rating.
MILLENIUM DEVELOPMENT GOALS
Respondents were asked about their level of awareness of the Millennium Development Goals (MDGs) - a series of goals to improve the lives of people living in poverty around the world, agreed by over 170 national governments. The results show the level of awareness among civil society organizations to be mixed. More than a third had heard ‘a lot’ about them, whereas a significant proportion (17%) had heard ‘nothing at all’. This variance might be explained by the vastly differing mission statements of the civil society organizations surveyed.
Considering both those who had heard nothing at all about the MDGs as well as those who had heard only a little – which account for more than a third of all respondents (35%) – it is clear that the Millennium Development Goals have not permeated all areas of civil society.
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Support and endorsement of the MDGs was similarly mixed, although this time only a small number (5%) were able to say that their organization actively endorses the MDGs. However a majority either officially or unofficially support the objectives outlined in the MDGs.
Almost a quarter of all respondents were not aware of their organization’s position on the MDGs.
Sixteen percent were neutral on the MDGs – clearly many of the CSOs surveyed prefer to remain neutral in their support of the goals.
One percent unofficially oppose the MDGs and 0.5 percent (rounded to 1% in the chart below) have ...formally objected to or don’t support MDGs as a goal. Evidence from The UN Millenium Project shows that some CSOs feel that they have been excluded from the decision-making processes associated with the MDGs, which could explain this opposition 2.
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1 593 organizations from across the globe completed an online questionnaire between mid- 2007 and mid-2008.
2 http://www.unmillenniumproject.org/documents/MainReportChapter8-lowres.pdf
2 http://www.unmillenniumproject.org/documents/MainReportChapter8-lowres.pdf
